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Troubleshooting

What to do if Bladwijzer keeps loading, you can’t log in any more or an email doesn’t arrive.

Bladwijzer keeps loading

Usually there’s still an old version stored in your browser. After about ten seconds a message appears with a Reload button: it fetches the latest version. If that doesn’t help:

  • Reload the page with Ctrl+Shift+R (on a Mac Cmd+Option+R).
  • In Safari: go to Settings › Privacy › Manage Website Data, search for bladwijzer and choose Remove.
  • On your phone: close the app completely and open it again. Still not working? Remove Bladwijzer from your home screen and add it again.

You can’t log in any more

  • Forgotten your password? Choose this on the login page: you’ll get a link by email.
  • Or log in with a link by email or a passkey.
  • Entered the wrong password too many times? Wait 15 minutes, or log in with a link by email in the meantime.
  • Lost your phone and using two-step verification? Use a recovery code. If you don’t have any left, ask for help via the contact form.

An email doesn’t arrive

  • Check your junk or spam folder.
  • Is your address correct under Account? You can have a confirmation email sent again from there.
  • Bladwijzer only sends invitations itself if your own email address is confirmed. Otherwise, send the link yourself, e.g. via WhatsApp.

Still stuck?

Send us a message via the contact form. Tell us which page, which device and which browser you’re using.

Updated on 2026-10-02